Terms and conditions Solkungenenergi

Age limit

The age limit for shopping is 18 years.

Ordering information

Once you have made a purchase, an order confirmation is sent to the email address you provided when ordering. For secure e-commerce, we work with Klarna. If something is wrong with the order, you should contact us immediately by email (
solkungenenergi@gmail.com
). You must be 18 years old or have parental consent when ordering.

Delivery times

Delivery time may vary. However, the normal delivery time is 10-14 working days. If there has been a delay in your delivery (without us informing you of a longer delivery time), you should contact us directly by email (
solkungenenergi@gmail.com
).

Prices

Prices in the shop are in SEK (Swedish kronor), all prices are inclusive of 25% VAT and inclusive of shipping.

Payment and payment conditions

For safe and secure e-commerce, we work with Klarna. When you purchase a product from Solkungenenergi, an order confirmation is sent to the email address you provided at checkout. The confirmation also contains a payment link to Klarna, which offers you different payment methods. Choose the one that suits you best.

Warranty:

All Fullblack model air collectors (Indoor and Outdoor) come with a 10-year warranty provided the product is assembled and installed in accordance with the accompanying instructions. The warranty does not cover mechanical damage and handling errors.

Right of withdrawal

In the ‘shop’, the same rules apply as for other e-commerce, i.e. the Distance and Doorstep Selling Act. You have a statutory 14-day right of withdrawal from the moment you receive the goods you have ordered. When exercising the right of withdrawal, the product must be in a saleable condition with undamaged packaging. You cannot use the right of withdrawal under Swedish law for goods whose seals have been broken, goods that lose their value upon delivery. When exercising the right of withdrawal, you are responsible for return shipping.

Complaints

Tell us why you do not accept the product and why you think the product is faulty by emailing solkungenenergi@gmail.com and we will contact the producer or supplier.

Uncollected parcels

If you do not collect your goods, we will charge you our delivery, return and administrative costs. The cost of this is currently 495 kr. An unclaimed package does not count as a cancellation of your purchase. Under Swedish law, you must always notify us if you wish to cancel or return your order.

If the same IP address repeatedly buys goods without paying and without using the right of withdrawal, a police report will be made.

Dispute

In the event of a dispute, we follow the recommendations of the General Complaints Board.

Product information

We reserve the right to make typographical errors on this website. We do not guarantee that the images reflect the exact appearance of the products as some color difference may occur depending on the monitor, photo quality and resolution.

Force Majeure

We accept no responsibility for delays or errors due to circumstances beyond our control such as labor disputes, fire, war, government decisions. The company is also never responsible for any direct or indirect damage/loss that may occur to the customer.

Copyright

All texts displayed on Solkungenenergi’s e-commerce pages are copyrighted as unique descriptive texts by and about Solkungenenergi. Similarly, all images and logos are protected by Solkungenenergi’s corporate customers and may not be used in other public and commercial contexts without the written consent of the respective companies. Thus, they may not be copied from this page and used in a public context other than on this page. Infringement is prosecuted with a claim for damages.

Contact us

Solkungenenergi AB Org.nr 556710-6280

Redbergsvägen 26

416 65 Göteborg
E-mail address: solkungenenergi@gmail.com