1. INTRODUCTION
Your privacy is important to us and whether we process personal data about you as a business customer, supplier or private individual, we want to protect your privacy. This privacy policy explains how we process your personal data.
We may change this privacy policy from time to time. You can always find the latest version of our privacy policy on our website: www.solkungenenergi.se.
We always want to be transparent about how we process your personal data and you are always welcome to contact us if you have questions about our processing: solkungenenergi@gmail.com
2. WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA?
Solkungenenergi AB, org. No 556710-6280, is the data controller for the processing of your personal data.
3. HOW DO WE PROCESS YOUR PERSONAL DATA?
Our processing of your personal data may vary depending on the contact we have with you. We have provided a summary of our personal data processing below.
3.1 Ordering products
When ordering, we will process personal data.
Examples of processing operations carried out for the purpose
- Administration of registration order.
- Invoicing and payment administration related to the order.
Legal basis
Our and your legitimate interest in being able to document and manage information necessary to fulfill our obligations under the order in an efficient and accurate manner.
3.2 MARKETING
We may register you for our emails and text messages if you have expressed an interest in our business and products, if we have been in contact with us or if we believe our services are of interest to you. In order to send you marketing messages, we need to process your personal data.
Remember that you always have the right to object to our marketing. You can do this directly in our mailings through our unsubscribe link or by contacting us (you can find our contact details at the top of the document).
Examples of processing operations carried out for the purpose
- Direct marketing via email, SMS or other digital channels (e.g. social media).
- Preparation of marketing material from our seminars/events, e.g. processing of photographs, film recordings or sound recordings.
- Producing analysis and statistics on our visitors’ use and interaction with us, such as statistics on the flow of visitors to our website or responses to our marketing messages. For this processing and for this purpose we use cookies. Legal basis
Our legitimate interest in being able to market our company and our products and services.
3.3 DEVELOPING AND IMPROVING OUR OPERATIONS
In order to keep us at the forefront of our offerings, we may use personal data to produce statistics and similar information to develop and improve our products.
Examples of processing operations carried out for the purpose
- Produce reports and statistics for monitoring, administration, planning and evaluation of our activities.
- To be able to conduct surveys.
Legal basis
Our legitimate interest in being able to use personal data to develop, improve and streamline our business.
3.4 LEGAL OBLIGATIONS AND SUPERVISORY CASES
We will need to process some personal data to comply with our legal obligations. This may include requirements in the Accounting Act, tax legislation or the Money Laundering Act, or requirements to disclose information in the event of a supervisory case.
Examples of processing operations carried out for the purpose
- Necessary processing for compliance with our legal obligations under legal requirements, judgments or decisions of public authorities (e.g. accounting law, tax law or processing necessary in connection with a supervisory matter).
Recipients of personal data
We may disclose your personal data to relevant counterparties, agents, authorities or courts.
Legal basis
Legal obligation.
Storage time
For the period necessary to comply with the relevant legal obligation or in accordance with applicable legal requirements. For example, the Accounting Act requires us to store certain information about the relevant transaction for 7 years.
3.5 SECURITY WORK AND TO PREVENT ABUSE OR PREVENT, DETER AND INVESTIGATE CRIME
We actively manage the security of our business – both to ensure that we can protect your personal data and to ensure that we have the necessary information to prevent misuse or to prevent, deter and investigate crimes such as fraud or authorized access to our services.
Examples of processing operations carried out for the purpose
- To prevent and investigate possible fraud or other breaches of the law.
- Prevent spamming, phishing, harassment or other actions that are prohibited by law or the agreements concluded with our business customers.
- To protect and improve our IT environment against attacks and intrusions.
Legal basis
Our legitimate interest in being able to have a systematic approach to security and to prevent abuse or to prevent, deter and investigate crime.
3.6 DISPUTES
In the unlikely event of a dispute related to our offer, we may need to process the personal data necessary to manage the relevant dispute.
Examples of processing operations carried out for the purpose
- We process the personal data necessary for us to manage a dispute, such as a legal claim related to our contract.
Recipients of personal data
We may disclose your personal data to relevant counterparties, agents, authorities or courts.
Legal basis
Our legitimate interest in being able to establish, exercise or defend legal claims or legal obligations if we are obliged under applicable law to disclose your personal data, e.g. in the case of requests or orders from courts.
4. HOW LONG IS PERSONAL DATA STORED?
Your personal data is stored by us for the time necessary to fulfill the purposes of our processing, but never longer than 3 months for any purpose. Exceptions may be made for points 3.4, 3.5 and 3.6 above, in which case customer data is only stored for the specific purpose of pursuing a case defined under these points.
For customers with a registered account, all customer data will be deleted if the account has been inactive for 12 months.
5. HOW WE SHARE YOUR DATA
Data Processors – Service Providers
Solkungenenergi never discloses customer data to third parties, exceptions may apply to IT consultants for servicing and developing our systems. These companies may only process your personal data according to our instructions and may not use your data for their own purposes. In these cases, we enter into data processing agreements that ensure this and also regulate the confidentiality and security of your personal data.
Autonomous data controllers – Potential buyers and sellers
We may share information with potential buyers and sellers if we were to sell all or part of our business or in a merger. Our legal basis for this processing is our legitimate interest to carry out the divestment or merger and we keep the personal data for the time necessary to carry out the divestment or merger.
6. YOUR RIGHTS
When we process your personal data, you have certain rights. Here is an overview of what these rights are, what they mean and how to exercise them. Please note that all rights apply to personal data related to you as an individual and not to the company you represent. For example, information about a company is not personal data and therefore not covered by your rights.
Your right of access
We aim to be transparent about how we process your data. If you wish to have access to the personal data processing we carry out in relation to you, you have the right to request access to your data. If we receive a request for access, we may ask for additional information to ensure that we are disclosing the data to the right person.
Your right to rectification
Do we not have your latest data or are we processing incorrect data about you? You can then request the rectification of your personal data.
Your right to erasure and restriction
You have the right to request the deletion or restriction of your personal data, e.g. if you consider that your personal data is being processed in breach of applicable law.
Your right to object to our processing (including the right to object to direct marketing)
You have the right to object to our processing (e.g. the processing based on our legitimate interests). Your personal data may not be processed for direct marketing purposes if you object to such processing. If you object to our direct marketing, we will stop all forms of mailing to you.
Your right to lodge a complaint with the supervisory authority
If you are not satisfied with the response you received when you contacted us or believe that we are handling your personal data incorrectly, you have the right to submit your complaint to the Data Protection Authority.
How do I exercise my rights?
If you wish to exercise any of your rights, please contact us at
